Still Serving — Veteran • Law Enforcement. Fraud & Financial Crimes Investigations • Digital Forensics. Badge, American flag and gold-outlined star.
Veteran • Law Enforcement • Educator

Still Serving

Investigations • Digital Forensics • Customer Enablement

My 25 years with the Lakeville Police Department included detective and digital forensic examiner assignments, along with Field Training Officer service from 2004-2023. I am a U.S. Army veteran and former remote criminal justice faculty member. I investigate complex problems, document the evidence and explain findings clearly.

Troy Hokanson wearing a gray jacket and blue shirt
Selected Work

Selected Investigative Work: burglary, wire fraud and robbery case studies with PDF downloads.

Investigate. Document. Explain.

My work spans fraud investigations, digital evidence, investigator training and public-safety technology. These examples show how I approach the work.

Training and Onboarding

Built structured reserve-officer and seasonal park-ranger onboarding, trained officers in the field and taught undergraduate criminal justice remotely.

Program Implementation

Led an agency-side ALPR program funded through a $40,000 Target + Blue corporate partnership and built electronic-crimes capability around technology, documentation and investigator enablement. View two implementation case studies.

Customer Education and AI

Used AI in real estate to create buyer presentations, playbooks, communication resources and repeatable client workflows across BoldTrail, Follow Up Boss, RealScout and Keller Williams Command.

Investigations and Digital Forensics

Conducted complex investigations, examined digital evidence, translated technical findings for nontechnical audiences and built reusable warrant, subpoena and service-provider workflow resources for incoming investigators. Evidence basis

2004-2023

Field Training Officer

18 years

Remote university teaching and facilitation

Experience

Relevant career chapters

Lakeville Police Department

November 1998 - May 2024. Investigative assignments: March 2010 - May 2011. Detective, Electronic Crimes Unit: September 2016 - June 2017. Detective / Digital Forensic Examiner, assigned to the Dakota County Electronic Crimes Task Force: June 2017 - December 2021. Returned to patrol January 2022 - May 2024. Field Training Officer service: 2004-2023.

eXp Realty and Keller Williams

June 2024 - June 2026. Managed buyer and seller education, client communications, transaction workflows, CRM adoption and AI-assisted playbook development. Closed $3.2M in residential sales during this completed career transition.

St. Cloud State University Public Safety

Advanced from Security Officer to Lieutenant while completing a Criminal Justice degree. Built experience in training and later coordinated large-event security operations.

Contact

Let’s talk about the work.

Open to remote roles that support working from Washington State and onsite or hybrid roles in the Vancouver, Washington / Portland, Oregon area. Relocation timing is flexible for the right opportunity.

Interested in customer success, customer enablement, public safety technology, investigations, fraud, intelligence and program implementation opportunities.